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SIM Registration & eRICA Process

How does the OmniTel RICA process work?

The OmniTel RICA process is done completely online.

Here is how you do it.

Please CAREFULLY read and follow these tips which

will help you to easily complete the process:

  • During the signup process you will need to go through a RICA process for your SIM card. This entire process is done completely online.

  • As a part of the registration process we will ask you to enter your email address. When it is time to start the eRICA process we will email you a web link for this.

  • THE eRICA PROCESS MUST BE DONE ON A SMARTPHONE WHICH HAS BOTH FRONT & BACK  FACING CAMERAS.

  • The entire process happens online, so make sure have access to the Internet (We have pre-loaded a small top-up on your SIM card for you to use for this. Otherwise please check you have data on your phone or access to WIFI)

  • For Android phones or tablets please use the Chrome or Google web browser, for iPhones or iPads please use Safari

  • Have your original ID handy (Copies are not accepted)

  • Have your latest proof of address ready. This MUST show your name, surname and physical address, and MUST NOT BE OLDER THAN THREE MONTHS FROM TODAY

  • PLEASE FOLLOW THE INSTRUCTIONS ON THE SCREEN VERY CLOSELY.

THERE ARE THREE STEPS FOR YOU TO FOLLOW.

  • When you take the pictures as requested on the screen, please make sure you include the whole ID or document, including the edges. Make sure the picture is clear and in focus

  • PLEASE WATCH THE SCREEN. DURING EACH STEP THERE WILL BE A MESSAGE ON THE SCREEN TELLING YOU IF THAT STEP HAS BEEN VERIFIED OR IF THERE IS A PROBLEM

  • IF THERE IS A PROBLEM THERE WILL BE A MESSAGE EXPLAINING WHAT YOU NEED TO DO TO FIX IT

  • DO NOT GO ON TO THE NEXT STEP IF THE STEP YOU ARE ON IS NOT VERIFIED

  • If you are not able to finish the eRICA process right away, you can always go back to where you left off by clicking the original link we sent you by email

These are the steps to follow to complete the eRICA process:

1. WELCOME

From here you will need to complete three steps:

  1. ID

  2. Proof of Life

  3. Proof of Address

2. ID TYPE

Select the type of ID you will be using:

  • Green ID Book

  • Smartcard ID

3. ID SELFIE

Take a clear selfie picture with your ID below your chin as in the above example

4. ID DOCUMENT

Take a clear  picture of either the front and back of your ID card or the front page of your ID book

eRICA Process 5.png

5. CAMERA

Allow camera access for the website to complete the proof of life test

eRICA Process 6.png

6. LIFE

Press start. You will need to do three gestures when doing the Proof of Life.

The person that does this must be the same person in the ID SELFIE step

eRICA Process 7.png

7. ADDRESS

Take a clear photo or upload a valid proof of address which contains your name & surname, physical address and IS NOT OLDER THAN THREE MONTHS

eRICA Process 8.png

8. STATUS

Here you will see the status of each of the three steps.

If anything is wrong, you will see it here and can go re-do that step by clicking on it

How do I start my RICA process?

Please CAREFULLY read the following. When you are done and ready to start, please click the "Start Registration & RICA" button

What do you need for RICA?

To do the OmniTel eRICA process you need the following:

  1. Access to a smartphone with a front & back camera (on any network)

  2. Valid Proof of Residence

  3. Valid Identity Document

 

What can be used as a Valid Proof of Residence?

  • Municipal Bill or Bank Statement (not older than 3 months)

  • Cellphone Account or Retail Account (not older than 3 months)

  • Any document that you receive monthly, that is not older than 3 months that, that has your residential address and name

 

What can be used as a Valid Identity Document?

  • South African Green Bar‑Coded ID Book

  • South African Smart ID Card

  • South Africa Passport

  • Foreign Passport, which should ideally contain a valid Visa and/or an arrival/departure stamp

Note: A driver’s license CAN NOT be used as a valid form of identification for RICA

 

Do I need to go anywhere to do my RICA?

Not at all! You can RICA your OmniTel SIM from wherever you are right now. All you need are your documents and a smartphone, and follow the instructions above.

What is RICA?

RICA is a law passed by the South African government and stands for the Regulation of Interception of Communications and provision of communication‑related information Act. This law that requires ALL cellphone users to register their identity and proof of residence against their SIM cards.

 

This law is there to help law enforcement agencies if they need track criminals using cellphones for illegal activities or to identify cellphone users.

 

OmniTel is required by law to RICA every OmniTel SIM Card with the necessary RICA documents before we can enable your SIM card for service.

Each SIM card needs its own RICA documentation, if you activate more OmniTel SIM cards in the future, you will need to go through the RICA process again.

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